The Challenge

Companies are now in business continuity mode. People have been sent home, with probably sufficient technology to continue to do their work. During this period of guaranteeing business continuity the focus lies on looking at how work can get done, solving mostly technology challenges and limitations. The design (if there is such) of these, sometimes makeshift, digital workplaces mostly mirrors the actual workplace routines, but though technology tools.

Our Solution

Design a new collaboration model, defining how a team communicates and coordinates to get activities done, work is organised, and technology is used to optimise it. With work becoming more ubiquitous, it will be necessary to start redesigning from the worker’s viewpoint, create more empathy with her/his context. Describe the interrelations with tasks, goals, responsibilities, co-workers, team members, work, personal life before the disruption. Map out the interrelations as a consequence of the disruption and redesign the digital workplace from this new perspective of the homeworker’s context. Build a new digital (distant) collaboration model and help people and teams with the transition, as soon as business continuity is guaranteed. Or better, setup a task force to design such model, while other groups or taskforce is guaranteeing business continuity.